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Customer Feedback

CUSTOMER FEEDBACK FORM - REMOVAL

Removal Date
Customer Name
 

Please answer the below questions based on a scale of 1 to 3:

 

SURVEY

1. Was your Survey carried out on time?
Yes
No
 
2. Was the surveyor informative and helpful?
Very informative
1
2
3
Needs strong Improvement
 

REMOVALS

3. Did the removals team arrive on time?
Yes
No
 
4. Did they bring all necessary packaging materials?
Yes
No
 
5. How knowledgeable and informative were the removal team?
Very informative
1
2
3
Needs strong Improvement
 
6. How helpful and co-operative were the removal team?
Very informative
1
2
3
Needs strong Improvement
 
7. How was your overall removal experience?
Excellent
1
2
3
Needs strong Improvement
 
8. Would you recommend us to friends/family?
Yes
No
 
9. Do you have any further suggestions, comments to improve our service?
 

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